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Apparel Impact: Top Textile Recycler Does Well by Doing Good
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Apparel Impact: Top Textile Recycler Does Well by Doing Good

October 20, 2026
Small Businesses

Where are they now? This series of impact stories spotlights Community Loan Fund borrowers who have found long-term success, like Joe Whitten, CEO of Apparel Impact, a textile recycling company in Hooksett, N.H.

Apparel Impact Joe Whitten 1 9 2026
Joe Whitten, CEO of Apparel Impact, came to the New Hampshire Community Loan Fund in 2016 with a good idea. Ten years after receiving a business loan, his textile recovery company is one of the largest in the country.

Synopsis:

  • In 2016, Joe Whitten sought a loan to purchase metal drop-off bins for his new textile recycling company, Apparel Impact.
  • The New Hampshire Community Loan Fund believed in his idea, despite Joe’s lack of business history or collateral, and gave him a business loan.
  • Today, Apparel Impact is a multi-million-dollar company employing 50 people from its headquarters in Hooksett, N.H., and has recycled 90 million pounds of textiles over the 10 years.
Apparel Impact frontsign 9 2026
Apparel Impact's headquarters in Hooksett, New Hampshire.

Joe Whitten’s middle name should be "Impact.” Not only is the word in his company’s name — Apparel Impact — but it’s always on his mind. 

“The mission has always been, ‘How do we have the biggest impact?’” Joe said.

Ten years ago, Joe was a U.S. Army veteran raising a young family in Manchester, N.H. with an idea for a new business. He built and painted wooden recycling bins with his kids in their driveway, talked customers into hosting the bins in parking lots, and encouraged people to start dropping off used clothing into the bin. Joe would stack bags he’d collected next to the lawn mower in his shed.

Today, Apparel Impact collects clothing, shoes, and accessories through its 1,850 drop-off locations and gives every item its highest use. Wearable pieces are reused, resold into secondhand markets or put back into the community, while items too worn to wear are upcycled into new products or recycled into raw materials like fibers and insulation, keeping textiles out of landfills.

Joe’s business is one of the largest in the country — and he’s working to make the industry more accountable and effective.

First Apparel Impact Bin courtesy 2014
Joe and his family built and painted the first drop-off bins when he founded Apparel Impact. (Courtesy photo)

2016: Fighting the Fastest-Growing Waste Stream

Joe started Apparel Impact in 2015 with one, big number in his head: 34 billion.

That’s how many pounds of textiles (clothing, shoes, sheets, towels, and accessories) were ending up in landfills in the U.S. It’s one of the fastest-growing waste streams. 

“What’s becoming very apparent is that we produce too much clothing as a country; we purchase too much,” he said. “What can we do to make it into something new, to be reused again, rather than [have] it end up in the trash?”

Joe and his father and co-founder, Ken, wanted to start a business recycling textiles discarded in New Hampshire to help minimize environmental harm and ensure people never go without the clothing they need — a triple bottom line.

Within two years of launching the company, Joe knew he had a business model that worked, except for the handmade drop-off bins.

“The demand was there but we couldn’t keep building bins,” he said. “They’re made of wood ­— they’re not going to last long.”

Joe started looking for a loan but heard “no” after “no.” Traditional banks didn’t consider his existing bins as collateral, and he didn’t have the history or data they needed to back up his vision.

The New Hampshire Community Loan Fund felt different. 

“You were the first lender to ever believe in us,” he remembered. “Even during that beginning stage, you guys were there to help.”

Thanks to our “neighbors-investing-in-neighbors” model that turns investments and donations into loans and coaching for small business owners, we loaned Joe $25,000 to purchase 20 steel drop-off bins. Within a few years, Apparel Impact began averaging 20 to 25 percent growth annually. 

Apparel Impact Joe Whitten 2 9 2026 II
Apparel Impact CEO Joe Whitten was born and raised in New Hampshire. His Hooksett-based company now serves six states with more than 1,850 drop-off bins.

2026: $25K investment Leads to Exponential Growth

Today, Apparel Impact has grown from two to 50 employees working at warehouses in New Hampshire and New York.

The business recycled 20.6 million pounds (that’s 10,300 tons) of textiles last year — conserving more than 14 billion gallons of water, saving more than 617 million kW hours of energy, and eliminating the use of nearly 200,000 pounds of harmful chemicals associated with textile manufacturing.

Joe and his team have also launched multiple new mission-driven initiatives along the way, including:

  • The Municipal Impact Program, which helps towns offer textile recycling to residents at transfer stations and reduce waste management costs. In return, Apparel Impact creates curated wardrobe kits with a week’s worth of items, including shoes and jackets, for residents facing clothing insecurity.
  • Community outreach events, including free shopping events, which allow families to access used clothing with dignity. Apparel Impact provides clothing to more than 4,000 people each year. 

William “Bill” Kittredge was Joe’s first driver and is now Apparel Impact’s Brand Ambassador.

“It was nice being here from the beginning because those core values are something that I treasure,” Bill said. “Our programs and how we’re really giving back to each of the towns that partner with us shows our maturity in the industry... we have the right answers.” 

William Kittredgeand Joe Whitten 9 2026
William “Bill” Kittredge (left) was Joe’s first driver and is now Apparel Impact’s Brand Ambassador. They're planning more upcycling partnerships for the future.

Looking Ahead to What’s Next

Joe is a leader who embraces change — and mistakes.

“The biggest mistakes I count as our biggest blessings,” he explained. “When you’re in the mode of ‘things are going well,’ that’s the most dangerous because that means you’re not taking any chances.”

That mindset has been helpful over the last few years as his business, and the larger textile recovery sector, experienced the effects of global conflicts and disruption to supply chains.

Apparel Impact has evolved from simply collecting textiles to sorting, grading, upcycling, and serving as an intermediary in the movement of textiles across the U.S.

“We’re trying to branch out and do many different things within the realm of reuse and recycling to secure us — but also to help us grow in different areas,” Joe said.

The company recently gained attention for its new brands in the upcycling space: The Alpine Collection and Inherit Vintage.

Apparel Impact partnered with The Drift Collective, a Portsmouth, N.H.-based upcycling brand that repairs, recreates, and sells secondhand clothing, to reclaim outdoor clothing from ski resorts and create durable new gear. Loon Mountain debuted sling bags made from discarded ski team jackets in its store this winter.

Joe hopes to add upcycling partnerships with other businesses and organizations in the future.

If discarded textiles are common in dumpsters, vintage clothing (clothing more than 20 years old) is at the opposite end of the scale.

Vintage clothing represents 1% of all used clothing in the country, according to Joe. But not at Apparel Impact. 

“We have about 9,000 pieces of vintage, and once we actually go through them and list them, it'll make us one of the largest vintage brands in the country,” Joe said.

Despite his success, Joe has never forgotten the “no’s” he encountered 10 years ago. Now, he uses the memories as motivation.

“That’s what allows us to continue growing and for me to prove them wrong,” he said.

By the Numbers: Then & Now

We support local businesses because of the greater impact they have on communities. They are the source of jobs and often are central gathering places that provide much more than goods and services. 

Businesses like Apparel Impact are the heart of their communities. Investing in them brings returns that go far beyond their economic impact, even after loans are repaid.

60

collection bins in 2016

1,850

bins in 2026

2

employees in 2016

50

employees in 2026

300K

pounds of textiles collected and recycled in 2016

23M

pounds of textiles expected to be recycled in 2026

4,000

people in need who received clothing in 2016

30,000

total people in need who have received clothing

Apparel Impact threebins 9 2026 II
Apparel Impact drop-off bins wait at headquarters to be distributed to one of six states serviced by the companies.

Apparel Impact at a Glance:

Headquarters: Hooksett, N.H.

CEO: Joseph Whitten

Founders: Joseph Whitten and his father, Kenneth Whitten

Founding year: 2015

Mission: Changing the way we think about clothing.

Brands: Inherit Vintage; The Alpine Collection, in partnership with The Drift Collective

Where to find Apparel Impact Bins: Learn more on the website.

Make a Difference

To help small business owners get the coaching they need to be successful and sustainable, please make a donation or contact us at info@communityloanfund.org to learn how you can make a difference in your community.

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